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When you visit our website or make a purchase, we may collect certain information about you, including:
- Personally identifiable information: name, address, telephone number, e-mail address, etc.
- Payment information: credit card details, billing information, etc.
- Account information: account ID, password, order history, preferences, etc.
- Browsing data: IP address, cookies, browser information, pages visited, etc.
We collect this information in order to process your orders, personalize your shopping experience, provide you with quality customer service, improve our website and provide you with targeted offers.
Use of information
We use the information we collect in the following ways:
- Order Processing: to process your purchases, ship products, process payments and manage returns and refunds.
- Customer Service: to respond to your requests, questions and concerns, and to provide you with technical support.
- Site Improvement: to analyze trends, track site usage, optimize performance and customize content based on your preferences.
- Marketing Communications: with your consent, we may send you marketing communications by e-mail, SMS or any other means of communication you have provided.
We may share your personal information with the following third parties:
- Service providers: we work with third parties to facilitate various activities, such as payment processing, order delivery, data analysis, etc. These third parties do not have access to your personal information. These third parties have access to your personal information only to the extent necessary to perform their functions.
- Advertising partners: we may share anonymized data with advertising partners such as Google Ads, Facebook Ads, etc., to present you with targeted advertising based on your interests and online behavior.
- Legal compliance: we may share your information if this is necessary to comply with a legal obligation, protect our rights or the safety of our users.
We implement appropriate security measures to protect your personal information from unauthorized access, misuse, disclosure or destruction.
Your Choices and Rights
You have the right to:
- Access and request a copy of your personal information.
- Update or correct inaccurate personal information.
- Request deletion of your personal information, subject to legal retention requirements.
- Manage your marketing communication preferences by modifying your account settings or by using the unsubscribe links provided in our communications.
We will do our best to respond to your request as quickly as possible.